At GardenHunt, we strive to process orders efficiently. If you wish to cancel or modify your order, please review the following policy:

1. Order Cancellations

  • Orders can be canceled within 24 hours of placement, provided they have not been dispatched.
  • Once an order is dispatched, it cannot be canceled. You may request a return/refund under our Refund Policy.

2. How to Request a Cancellation

To cancel your order, please contact us at:
📧 Email: care@gardenhunt.com
📞 Phone: +91 9092451555

Include your Order ID in your request to expedite the process.

3. Refund for Canceled Orders

  • Prepaid Orders: If an order is canceled before dispatch, a full refund will be processed within 7-10 business days to the original payment method.
  • Cash on Delivery (COD) Orders: COD orders can be canceled before dispatch. No refund is needed since no payment was made in advance.

4. Modification of Orders

  • If you need to change the delivery address or modify your order, contact us within 12 hours of placing the order.
  • After the order is dispatched, modifications are not possible.

5. Failed or Rejected Deliveries

If an order is returned to us due to non-acceptance by the customer, a refund will be processed after deducting shipping costs.

6. Exceptional Cases for Cancellations

  • GardenHunt reserves the right to cancel orders in cases of stock unavailability, payment issues, or fraudulent transactions.
  • If we cancel an order from our end, a full refund will be issued immediately.

7. Contact Us

For order cancellations or modifications, please reach out to:
📧 Email: care@gardenhunt.com
📞 Phone: +91 9092451555