Shipping Policy

GardenHunt (“we” and “us”) operates https://www.gardenhunt.com/ (“Website”). By placing an order through this Website, you agree to the terms outlined below. These terms ensure both parties have clear expectations regarding our shipping process.

1. Shipping Costs

Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in your order. Payment for shipping is collected at the time of purchase, and the final shipping cost will be displayed before checkout.

2. Delivery Terms

  • Domestic shipments are typically in transit for 2 – 7 business days.
  • We do not deliver outside India at this time.

3. Dispatch Time

  • Orders are usually dispatched within 2 business days after payment confirmation.
  • Our warehouse operates Monday – Saturday during standard business hours, except on national holidays. In such cases, we take necessary steps to minimize delays in shipment.

4. Change of Delivery Address

  • Customers can request a delivery address change before the order has been dispatched.
  • Once dispatched, the address cannot be modified.

5. Tracking Notifications

  • Once an order is shipped, customers will receive a tracking link via email/SMS to monitor their shipment’s progress.
  • Tracking updates are subject to the shipping provider’s latest information.

6. Parcels Damaged in Transit

  • If a parcel is damaged upon arrival, we recommend rejecting the delivery and contacting our customer service team immediately.
  • If the parcel was delivered while you were away, please reach out to us with photos of the damaged item for further assistance.

7. Taxes & Duties

  • Sales tax is already included in the product prices displayed on our website. No additional tax is charged during checkout.

8. Order Cancellations

  • Customers may cancel their order before it has been dispatched.
  • If the order has already been shipped, the cancellation request will be handled according to our Refund Policy.

9. Contact Us

For shipping-related inquiries, feel free to contact us:
📧 Email: care@gardenhunt.com
📞 Phone: +91 9092451555